29 April 2011
Wrapped up the ARN Project on the 21st of April and headed back to Auckland the morning after. The plan was to give my parents a surprise as they had no idea I was coming over. Worked out wonderfully in the end and was a good way to come back home.
There is still work to be done in ARN as my project wasnt completed but with the limitations that I had with time etc, we got it to the best shape that we could and I am quite confident that Chris (who will start his new role with ARN from monday 2nd May) will have no issues in completing this quickly after the meeting we had as part of the handover process.
So the question is what's next in line for me as part of this program.
The plan is to go see Jeremy Rees at APN Online and get myself a project in that area. More on that in the coming days.
There is also recruitment ongoing for the new batch of Fast Track peeps happening as we speak so definitely looking forward to seeing who will join us for 2011.
Showing posts with label chris. Show all posts
Showing posts with label chris. Show all posts
Friday, April 29, 2011
Wednesday, June 2, 2010
First Sale
2/06/2010
Spent most of the second half of yesterday finalising the NSM side of the deal so that they would be ready to start making calls from the evening. Everything seemed on track and about 80 calls were made last night with one sale. The first sale!
Now I know what you’re probably thinking…. the conversion does not look all that impressive but look at it this way. This was a monumental sale as this is the first time that NZM have actively solicited to grow subscription.
Lawrence assures me that it would only get better as time went on and I agree. I asked Chris if he would be up for giving some added incentive to the NSM teams with a movie money book and he agreed so I have passed that on to Lawrence today.
I started yesterday meeting up with Tracy for breakfast. She is here to meet with some people within the organisation and also working with the feedback of the employee survey results. It was a good catch up and I gave her an insight of things that have been working well so far me on this block and how this experience could be enhanced. The weather has been dreadful so hopefully it will get better for her as she moves on to Whangarei to meet with the team there.
I also got an email from Rob Lourey asking if I was free to catch up for a coffee today.
Rob and I met in the foyer and then headed off to get a cuppa. It was great seeing Rob and getting some insight from him about what people in my place in the past have experienced.
He did ask me if there was something that he could do to add to this experience for me and I cheekily asked if he could get me a ticket to the Exec meeting to which he replied, possibly not haha.
Hey, nothing ventured nothing gained so I’m going to try my luck again at some point and hopefully get a yes out of him ;-)
In the meantime, I am quite excited about my upcoming leave.. here’s wishing that the kiwi dollar picks up against the greenback so I can get some decent foreign exchange for my savings!
Spent most of the second half of yesterday finalising the NSM side of the deal so that they would be ready to start making calls from the evening. Everything seemed on track and about 80 calls were made last night with one sale. The first sale!
Now I know what you’re probably thinking…. the conversion does not look all that impressive but look at it this way. This was a monumental sale as this is the first time that NZM have actively solicited to grow subscription.
Lawrence assures me that it would only get better as time went on and I agree. I asked Chris if he would be up for giving some added incentive to the NSM teams with a movie money book and he agreed so I have passed that on to Lawrence today.
I started yesterday meeting up with Tracy for breakfast. She is here to meet with some people within the organisation and also working with the feedback of the employee survey results. It was a good catch up and I gave her an insight of things that have been working well so far me on this block and how this experience could be enhanced. The weather has been dreadful so hopefully it will get better for her as she moves on to Whangarei to meet with the team there.
I also got an email from Rob Lourey asking if I was free to catch up for a coffee today.
Rob and I met in the foyer and then headed off to get a cuppa. It was great seeing Rob and getting some insight from him about what people in my place in the past have experienced.
He did ask me if there was something that he could do to add to this experience for me and I cheekily asked if he could get me a ticket to the Exec meeting to which he replied, possibly not haha.
Hey, nothing ventured nothing gained so I’m going to try my luck again at some point and hopefully get a yes out of him ;-)
In the meantime, I am quite excited about my upcoming leave.. here’s wishing that the kiwi dollar picks up against the greenback so I can get some decent foreign exchange for my savings!
Monday, May 31, 2010
Final touches
31/05/2010
Wellington was cold and windy. As expected.
The outsourcing company was warm and friendly and being a small operator it meant that there weren’t layer after layer to go through for me to get the right message across.
After spending some time sitting down and working through the requirements and stressing upon the importance of maintaining customer relationships, I felt quite comfortable with what they had to offer NZM.
The Wellington trip was quite exciting as I realised while in Wellington that I had lost my cardholder and all my cards with it. A frantic search of my jacket and trousers confirmed this and when the people at the airport said that nothing had been returned back to them, I feared that all was lost.
So on the way back, I was very pleasantly surprised when the stewardess came over and informed me that they had indeed found my cardholder and it was ready to be picked up at Auckland airport.
I rushed straight to the counter upon my arrival and identified myself to the attendant.
She confirmed that such a card holder had indeed been found but she needed my ID to confirm that this was indeed mine; The fact that my driver's license was IN the cardholder wasn't good enough.
After a lot of convincing she agreed to (do me a "favour" and) open the cardholder and lo and behold there i was smiling back at her on the plastic driver's license!
Back to work: Things are looking good as they have sent through the contract which I have forwarded on to Chris to check and sign off so we can get this project underway.
NSM on the other hand is ready to kick this off from Tuesday.
We are all waiting very excited to see the results that come from this exercise.
Wellington was cold and windy. As expected.
The outsourcing company was warm and friendly and being a small operator it meant that there weren’t layer after layer to go through for me to get the right message across.
After spending some time sitting down and working through the requirements and stressing upon the importance of maintaining customer relationships, I felt quite comfortable with what they had to offer NZM.
The Wellington trip was quite exciting as I realised while in Wellington that I had lost my cardholder and all my cards with it. A frantic search of my jacket and trousers confirmed this and when the people at the airport said that nothing had been returned back to them, I feared that all was lost.
So on the way back, I was very pleasantly surprised when the stewardess came over and informed me that they had indeed found my cardholder and it was ready to be picked up at Auckland airport.
I rushed straight to the counter upon my arrival and identified myself to the attendant.
She confirmed that such a card holder had indeed been found but she needed my ID to confirm that this was indeed mine; The fact that my driver's license was IN the cardholder wasn't good enough.
After a lot of convincing she agreed to (do me a "favour" and) open the cardholder and lo and behold there i was smiling back at her on the plastic driver's license!
Back to work: Things are looking good as they have sent through the contract which I have forwarded on to Chris to check and sign off so we can get this project underway.
NSM on the other hand is ready to kick this off from Tuesday.
We are all waiting very excited to see the results that come from this exercise.
Monday, May 17, 2010
New start to new week
17/05/2010
Its getting very close to D-day as Tristan is now working on using MaaX to generate the leads for the telemarketing campaign.
I am still in two minds about going in-house or external. Will probably sound this out with Chris or Sarah and see what their take on this is.
Today was spent chasing up the loose ends and pretty much everything is on hold until the leads are ready to go. The Women's Weekly side of this will not happen until c.o.b Wednesday and the Listener will probably take another day or two.
Based on this run rate, we are still more than a week away before the first call is made to a lead.
Over and out!
Its getting very close to D-day as Tristan is now working on using MaaX to generate the leads for the telemarketing campaign.
I am still in two minds about going in-house or external. Will probably sound this out with Chris or Sarah and see what their take on this is.
Today was spent chasing up the loose ends and pretty much everything is on hold until the leads are ready to go. The Women's Weekly side of this will not happen until c.o.b Wednesday and the Listener will probably take another day or two.
Based on this run rate, we are still more than a week away before the first call is made to a lead.
Over and out!
Wednesday, May 12, 2010
Working on report
12/05/2010
Chris and I went through the project as it stands right now.
I was quite upfront with him about waiting on information from various sources and asked for his help to push that along since he knew how these people worked.
Chris has been very helpful about this and really wants this project to work.
I am finalising the report this week and should be able to hand it into him, information pending, by Friday at the latest.
Most of the day was spent yesterday reading and proof reading the report and I suspect today will be much the same.
Just found out that India have been knocked out of the T20 world cup which is a bummer :|
Chris and I went through the project as it stands right now.
I was quite upfront with him about waiting on information from various sources and asked for his help to push that along since he knew how these people worked.
Chris has been very helpful about this and really wants this project to work.
I am finalising the report this week and should be able to hand it into him, information pending, by Friday at the latest.
Most of the day was spent yesterday reading and proof reading the report and I suspect today will be much the same.
Just found out that India have been knocked out of the T20 world cup which is a bummer :|
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