Bye bye outsource

21 July 2010

A week has passed since the last update and a lot has happened since then.

Firstly, a quick update on the Outbound project. I received an email from the outsourcing company who were not very happy with the responses that they were getting from their team and now that the change of remuneration had gone through (refer to previous post) they felt that maybe this wasn’t worth their while as they weren’t making enough sales.

I had a chat to Chris who agreed that it is probably best to cancel the agreement straight away if that company didn’t have their heart in it anymore. So I made the call and called off their involvement.

And all this, after I had gone down there last week and took their sales team and their team manager through a sales coaching workshop spending half a day. Oh well..

This was a learning experience as I had never been involved in negotiating rates and setting service level agreements at this level, and had definitely never cancelled contracts before.

NSM are still going ahead and we will continue to work with them on the remaining leads on this project.

Now if you thought that my workload would come down, oh boy, were you mistaken!

Earlier, Sarah pulled me aside and said that she had discussed my term at NZ Mags and was happy to inform me that I would be there until (possibly) the end of September. This meant that I was able to take back the project lead for Project Rook, which is going full steam ahead.

I found myself in two to three meetings every day, all of last week ranging from topics of HR to Properties; Technology to Sales, and this trend will probably be continuing for the next month, it seems.

There is a lot on the plate which means that my musings online will be reduced.

I got an email today from Bosco with the link to his blog (http://mbaoflife.blogspot.com/), his style of writing and the purpose of his blog is very different and should make for an interesting read. So if you haven’t already checked it out, do so. I am sure he would value your feedback as would I.

Peace out!