Checking in

5/05/2010



Today started with Chris and me catching up and updating the Outbound Project. I also checked to see if I was on the right track and got his input on how things could be tweaked a little better.

I am happy to find out that I am on the right path and can continue ahead with some minor adjustments.

As part of the next step, I have arranged a meeting with Sonali Banerjee (NSM Contact Centre Manager) tomorrow with a view to see NSM subscriptions in action and pick her brains on certain areas.

I have also been putting together a report with all my findings and recommendations on MaaX and will continue to work on it in the coming weeks. There are a lot of blank areas in it at the moment but if all goes to plan then it should all come together by the end of the project.

Earlier, Bosco had sent through a link to APN’s company records including the webcast of the 2010 AGM which took place not so long ago in Sydney. I took the time to listen to it and I must say it was very interesting to not only hear about the results being explained by Brendan Hopkins (Group CEO) but also the manner in which the directors and chairman answered the questions asked by the shareholders on the floor. It was definitely a learning experience
(Tip: keep a spare set of head/earphones in your laptop bag/desk as you never know when you might need it.)