Final touches

31/05/2010

Wellington was cold and windy. As expected.

The outsourcing company was warm and friendly and being a small operator it meant that there weren’t layer after layer to go through for me to get the right message across.

After spending some time sitting down and working through the requirements and stressing upon the importance of maintaining customer relationships, I felt quite comfortable with what they had to offer NZM.

The Wellington trip was quite exciting as I realised while in Wellington that I had lost my cardholder and all my cards with it. A frantic search of my jacket and trousers confirmed this and when the people at the airport said that nothing had been returned back to them, I feared that all was lost.

So on the way back, I was very pleasantly surprised when the stewardess came over and informed me that they had indeed found my cardholder and it was ready to be picked up at Auckland airport.

I rushed straight to the counter upon my arrival and identified myself to the attendant.

She confirmed that such a card holder had indeed been found but she needed my ID to confirm that this was indeed mine; The fact that my driver's license was IN the cardholder wasn't good enough.

After a lot of convincing she agreed to (do me a "favour" and) open the cardholder and lo and behold there i was smiling back at her on the plastic driver's license!

Back to work: Things are looking good as they have sent through the contract which I have forwarded on to Chris to check and sign off so we can get this project underway.

NSM on the other hand is ready to kick this off from Tuesday.

We are all waiting very excited to see the results that come from this exercise.